How to work with a Professional Writer

Want to know how to work with a professional writer?

As a small business owner, you’re an expert in your field. Whether you’re a fantastic plumber, a brilliant consultant, or an innovative service-based businessperson, you know your craft inside and out. But when it comes to attracting new customers, writing about your business can feel like a major hurdle. With the rise of AI writing tools, it might seem like the problem is solved. Just type in a prompt and get instant content, right?

While AI can be a useful tool, it often produces generic content that sounds like everyone else’s. To truly connect with your audience and grow your business, you need more than just words on a page. You need a strategic partner. This guide will walk you through why hiring a professional writer is a smart investment and how to find the right one for your business.

Why Hire a Professional Writer When AI Exists?

The internet is flooded with similar-sounding, AI-generated content. A professional writer is your secret weapon for standing out. We do more than just write… we help you build a brand that resonates with your ideal clients.

Develop a Unique Brand Voice

What does your business sound like? Is it witty and informal, or authoritative and formal? A professional writer helps you define and document a unique brand voice. This consistent voice across your website, emails, and social media builds recognition and trust, making you memorable to customers.

Differentiate Yourself from Competitors

Your competitors might offer similar services, but your story and approach are unique. A writer can craft a compelling story that highlights what makes you different. We position your business not just as a service provider, but as the best solution for your specific client’s problems.

Gain an Outside, Client-First Perspective

When you’re working in your business every day, it’s almost impossible to see it from a customer’s viewpoint. You’re focused on operations, delivery, and internal processes. A professional writer brings a fresh, external perspective. We step into your client’s shoes, focusing on their pain points, needs, and desired outcomes. This allows us to create content that speaks directly to what your audience cares about, moving beyond what you do to why it matters to them.

Write in the Context of Your Clients

Effective marketing isn’t about listing your services; it’s about showing clients you understand their world. We interview you to understand the transformations you create for your customers. We then translate those outcomes into powerful case studies, testimonials, and service descriptions that build credibility and prove your value.

How to Find and Evaluate a Professional Writer

Finding the right creative partner for your business is a crucial step. Here’s how to navigate the process and identify a writer who is a great fit.

Start Your Search

The best writers often come from referrals from other business owners in your network. This is where most of our work comes from, which is humbling.

You can also use Facebook, professional platforms like LinkedIn, or targeted Google searches (e.g., “professional writer for tradespeople”).

Review Their Website

Once you have a few potential writers, check out their websites. Their sites should be professional and clear, showcasing their skills. Instead of looking for an exact match to your industry, assess the quality, clarity, and adaptability of the writing.

Read Testimonials and Case Studies

What do past clients say? Testimonials can give you insight into what it’s like to work with the writer. Do clients mention a smooth process, great communication, or tangible business results? This social proof can help you gauge reliability and effectiveness.

Preparing to Work with a Professional Writer

To get an accurate quote and set your project up for success, it helps to have a clear idea of what you need. Before you reach out, try to outline the following:

  • Project Scope: What do you need written? (e.g., a five-page website, an About Us page, a new capability statement?).
  • Your Goals: What do you want this content to achieve? (e.g., increase website traffic, generate more leads, build brand authority).
  • Target Audience: Who are you trying to reach? Be as specific as possible about your ideal client.
  • Desired Outcomes: What action do you want the reader to take after consuming the content? (e.g., book a consultation, download a guide, buy a product).

Don’t worry if you don’t have all the answers. A good writer will help you refine these points during your interview – it’s an integral part of our method.

What to Expect in the Writing Process

Working with a professional writer is a collaborative partnership. While every writer’s process is slightly different, here is a general overview of what you can expect.

The Proposal

The proposal they send should clearly outline the scope of work, deliverables, timeline, and cost.

When comparing quotes, make sure you understand what’s included. Price is important, but value and fit are more critical. A cheaper writer may not offer the same expertise, strategic depth, research, or revision rounds. Investing in a quality partner often leads to a much better return.

The Contract and Deposit

Once you agree to the proposal, the writer will provide a contract or agreement for you to sign. This protects both you and the writer by formalizing the project terms. It’s standard practice to pay a deposit, often 50%, before the work begins.

The Briefing and Interview

This is the most important part of the process. The writer will conduct a thorough interview (or series of interviews) to gather all the information they need.

We interview you on a call or video chat to understand your business, your clients and the outcomes you produce. We ask a lot of questions to get a deep understanding of your project before providing a quote. Be prepared to talk in detail about yourself and your business. The more information you provide, the better the final content will be.

Drafts and Revisions

The writer will then take everything they’ve learned and create the first draft. The process typically includes a set number of revision rounds (usually two or three) for you to provide feedback. Clear, consolidated feedback is key to an efficient process.

Final Approval and Delivery

Once you’re happy with the content and give your final approval, the writer will deliver the final files in a clean, editable format (like a Word document or Google Doc).

It’s important to remember that most professional writers are copy and content specialists, not graphic designers. They focus on crafting the message, while a designer is responsible for the visual layout, colours, and fonts. The best results often come from having your writer and designer collaborate.

Ready to Elevate Your Content?

Working with a professional writer is an investment in the clarity, credibility, and growth of your business. They provide the strategic thinking and expert skill needed to turn your ideas into content that connects with customers and sets you apart from the competition.

If you have any questions about the process or want to explore how a professional writer can help your business, feel free to get in touch. I’ll be happy to answer your questions.

Want to know more?

Hi, I’m Lyndall Guinery-Smith, business owner and chief word wrangler at The Professional Writer. My team and I write content dedicated to attracting and engaging your ideal clients … and improving your bottom line. This includes website content – we LOVE writing About Us pages, business award nominations, capability statements, company profiles, team bios, and more. We happily work with clients all over Australia. Email us to arrange an  obligation-free discussion about your latest project.

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