Lyndall Guinery-Smith

How to engage and connect with your clients

Engage and Connect: The Key to Building Client Relationships

It’s no secret that the lifeblood of any small business relies on the power to truly engage and connect with the people who matter most—our ideal clients. Success in marketing hinges not just on reaching your audience but resonating with them, laying the groundwork for establishing and building enduring relationships and fostering loyal customers. Taking […]

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Brand voice

Brand Voice: A Must-read Guide for Small Business Owners

As a small business owner or entrepreneur, you’re undoubtedly aware that your brand sits at the heart of your enterprise. Your brand is a vital force that can dictate the trajectory of your success. Have you ever paused to think about your brand voice?  The brand voice is a pivotal yet often underestimated facet of

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How to write a winning business awards entry, award tips from a professional writer

How to write a winning business awards entry

Writing a winning business awards entry can be a challenging and exhilarating endeavour. However, trust me when I say that the rewards of promoting your business are truly worth the effort! By submitting an impressive entry, you have a golden opportunity to elevate your business to new heights and gain well-deserved recognition within your industry.

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human connection, client connection, authenticity

The Power of Human Connection

Today’s businesses have access to more data and technology than ever before. The insights provided by analytics and automation can certainly inform better decisions. However, no matter how advanced our tech tools become, there is no replacement for the immense value of human connection. In a world full of impersonal screens and digital communication, people

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Business Award in Australia, Australian Business Awards, award submission writer, The Professional Writer

Business Awards in Australia – How to Stand Out and Win

In the competitive world of business, recognition and accolades can play a pivotal role in your company’s success. One way to achieve this recognition is by entering into business awards in Australia. Winning a prestigious business award not only enhances your company’s reputation but also presents new opportunities for growth and success. In this post,

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How a business capability statement helps you grow and prosper

9 Ways a Business Capability Statement Helps You Grow & Prosper

A business capability statement is a strategic document that offers a snapshot of your organisation’s key competencies, experience, and capabilities. Think of it as a blend of a company profile and a business resume, highlighting the unique strengths and expertise of your business. It serves as a powerful marketing tool to showcase your strengths, past

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Building trust through website copy, professional web copywriting tips

Establishing Trust Through Your Website Copy

Establishing trust is a crucial aspect of any business, but it’s not always as easy as it seems. Trust can be seen as a currency that influences customer loyalty, buying decisions, and even employee retention. In today’s fast-paced world, where social media has the power to shape politics and markets, recognizing and respecting issues that

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Effective content marketing tips for small business owners

Content Marketing Tips for Small Business Success

As a small business owner, you’ve probably heard about the power of content marketing in driving sales and fostering growth for your business. Content marketing involves creating and sharing blog posts, social media content, and videos that engage and connect with your target audience. It’s not about overtly promoting your brand, but rather to provide

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7 attributes of an award-winning business

7 Attributes of an Award-winning Business

We’ve written hundreds of business award submission over the years, telling the stories of some incredible businesses in the process. A lot of businesspeople want to win an award, but not every business is successful in their quest. So, what makes an award-winning business? What makes one business stand out from the crowd? This blog

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compelling testimonials, how to get red hot testimonials from clients

Compelling Testimonials : Top Tips for Powerful Feedback

Receiving compelling testimonials from clients is a rewarding experience for any business. However, sometimes our testimonials can fall short of capturing the true essence of our product or service offering and impact. To truly showcase the value we provide, it’s essential to encourage clients to write testimonials that go beyond generic praise and instead offer

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